It is ok to make a complaint. No one will be upset
To help us continually improve our services, it is important for participants and their advocates to speak up about their concerns. We view all complaints positively and regard them as valuable opportunities to improvement. Any complaints will be listened to and managed with respect for the rights of all people involved.
A complaint is defined as an expression of dissatisfaction with any aspect of the services provided by Bethany.
A complaint can be made by phone (07 55510276), written submission, email, or verbally during conversation with Bethany staff.
